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Set up email in Outlook 2016 or Office 365
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How to set up email in

Outlook 2016 or Office 365

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The below guide takes you step-by-step through the process of setting up a new email account in Outlook 2016 or Outlook for Office 365.

Replace example.co.za in the below guide with your own domain name.

1. Launch Outlook

2. Select File on the top left menu bar

3. Select the Add Account button in the middle of the screen, then Account Settings

4. Insert your email address

5. Select Advanced options, then select Let me set up my account manually  > Connect

6. The following loading screen will display

7. This screen will display the various account options – select POP

8. Insert your email password and select connect

9. Server Settings: (Note that some versions of Outlook don’t allow you to adjust server settings at this stage. In these cases, complete the account setup and then check your server settings by going to File > Info > Account Settings dropdown > Server Settings).

For incoming mail: add mail. before your domain name e.g. mail.example.co.za

  • Port 110
  • Encryption method: none
  • Require logon using Secure Password Authentication (SPA) is unticked

For outgoing mail: add smtp. before your domain name e.g.smtp.example.co.za

  • Change port to 587
  • Encryption method: None
  • Require logon using Secure Password Authentication (SPA) is unticked

10. Click Connect

11. You will now be prompted for the password

12. Your setup is complete!

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